Politique de remboursement

Return & Refund Policy

At MATAIKI IKUTETE, we sell digital products, including ebooks and downloadable content.

Because our products are delivered instantly in digital format, all sales are generally considered final.

Refund Eligibility

You may request a refund only in the following cases:

• You were charged multiple times for the same product
• You did not receive access to your purchased digital product
• The digital file is defective or corrupted and cannot be accessed
• A technical issue on our side prevents delivery

Refund requests must be submitted within 7 days of purchase.

Non-Refundable Situations

Refunds will not be granted for:

• Change of mind
• Accidental purchases
• Lack of compatibility with your device
• Failure to read product descriptions before purchase
• Downloaded or accessed digital products

By purchasing digital products from our website, you acknowledge that delivery begins immediately and you waive any statutory withdrawal rights where applicable under digital content laws.

To request support, contact: support@mataiki-store.com